Natalis Cashback Promotion Terms & Conditions (“Conditions of Claim”)

Promotion: Natalis Cashback Promotion

Promoter: Arrotex Pharmaceuticals Pty Ltd. 15-17 Chapel Street, Cremorne, VIC, 3121. ABN 30 605 552 234. Ph: 1300 9 ARROW (27769)

Purchase Period:

Start date:     15/08/2024 at 12:01 am AEDT     
End date:      15/11/2024 at 11:59 pm AEDT

Claim Period:

Start date:    15/08/2024 at 12:01 am AEDT     
End date:     23/11/2024 at 11:59 pm AEDT

Eligible claimants:

Claims are only open to Australian residents who are 18 years and over.

How To make a Cashback Claim

To claim a Reward i.e. make a “Cashback Claim”, the claimant must complete the following steps:

A. purchase a pack of Natalis Pregnancy Support 100 tablets from a participating Australian pharmacy (“Qualifying Purchase”) during the Purchase Period; and

B. visit Natalis website Homepage – Natalis Pregnancy Vitamins & Minerals, follow the prompts to the Promotion claim page; and fully complete and submit the online claim form during the Claim Period with:

• your personal details (first name, last name, email address, phone number, mobile number, full address and State/Territory of residence);
• proof of purchase (photo or scanned copy of the purchase receipt for the Qualifying Purchase);
• details of the participating pharmacy/store where the Qualifying Purchase was made; and
• nominate to receive cash back via Vault Pays-enabled Prepaid Mastercard® (which will be sent via SMS to the mobile number provided). See www.vaultps.com.au/terms for terms and conditions.

Cashback Claims will be processed within 15 working days of the Promoter receiving the same, subject to the Conditions of Claim set out below.

Additional Tips for making a Cashback Claim

To avoid forfeiting your Cashback Claim, please ensure that: 

1. the proof of purchase clearly shows:
   1. the participating pharmacy/store from which the Qualifying Purchase was made; 
   2. the date that the Qualifying Purchase was made is within the Purchase Period; and
   3. the product actually purchased is a Qualifying Purchase;
2. you submit a fully complete online claim form during the Claim Period; and
3. that personal details (as applicable) provided are correct to ensure the Cash Back can be provided.

The Promoter will not be responsible for a failure of the claimant to provide correct details. An Eligible Claimant may forfeit a Cashback Claim if the details provided are incorrect or illegible. The Promoter recommends that the claimant checks all details provided on the claim form before submitting. The Promoter is not responsible for any credit issued to the wrong account, whether due to incorrect or illegible details being provided or otherwise. 

Claims permitted:

Only one (1) Cashback Claim per person and household, per product, during the Claim Period. Limit one (1) Cashback Claim permitted per Qualifying Purchase. Purchasing multiple products in one transaction will not constitute more than one Qualifying Purchase.

Rewards:

Reward Description

Value (per Reward)

Natalis Pregnancy Support 100 tablets Cashback Reward: If a claimant purchases and submits a claim for a Natalis Pregnancy Support 100 tablets product, the Reward is AUD$10 paid by digital Vault Pays-enabled Prepaid Mastercard.  Ancillary costs associated with redeeming this Reward are not included and will be the responsibility of the claimant. The digital Vault Pays-enabled Prepaid Mastercard must be activated within 2 months of issue and is valid for 12 months after activation. Any unused balance at the expiry of the digital Vault Pays-enabled Mastercard will be forfeited. Claimants will not receive notice prior to expiry. Card expiry and balance can be accessed via a mobile device in the Vault Payments app. The digital Vault Pays-enabled Prepaid Mastercard is issued by EML Payment Solutions Limited (ABN 30 131 436 532) AFSL 404131 pursuant to license by Mastercard. See www.vaultps.com.au/terms for terms and conditions. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

AUD$10.00

1. The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming the Reward in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.
2. Claims are deemed to be received at the time of receipt by the Promoter and not at the time of submission by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
3. Qualifying Purchases can only be made during the Purchase Period, and Cashback Claims will only be accepted during the Claim Period.
4. No part of a Reward is exchangeable, redeemable for any other Reward, or transferable to any other person.
5. Employees (and their immediate family members) of the participating pharmacy/store, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of successful claimants for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to participate in the Promotion or submit Cashback Claims. “Immediate family member” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
6. Each Reward will be paid to the person named in the Cashback Claim only. If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.
7. A claimants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s database. The Promoter may use this information to contact the claimant for the purposes of the Promotion and to the extent necessary, as a claimant, you expressly consent to being contacted by the Promoter for the purposes of the Promotion. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which is located at https://dbghealth.com.au/privacy-policy/. The Promoter’s privacy policy contains information about how the claimant may access, update and seek correction of the personal information the Promoter holds about them and how the claimant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about claimants to enable them to participate in this Promotion and may disclose the claimants’ personal information to third parties including its contractors and agents, reward suppliers and service providers to assist in conducting this Promotion. If the claimant does not provide their personal information as requested, the Promoter may not be able to process a Cashback Claim or pay a Reward.
8. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
9. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected Cashback Claims, or suspend or modify the Reward.
10. The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant’s details (including a claimant’s identity, age and place of residence). In the event that a claimant cannot provide suitable proof as required by the Promoter to validate their claim, the claimant will forfeit the Reward in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible claims, as applicable, will at the Promoter’s discretion be deemed invalid and not eligible to claim a Reward. Cashback Claims containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible for a Reward. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically submit Cashback Claims repeatedly is prohibited and may render all Cashback Claims submitted by that individual invalid.
11. The Promoter reserves the right to disqualify Cashback Claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion or claiming a Reward, the Promoter will resolve the dispute in direct consultation with the claimant. If the dispute cannot be resolved the Promoter’s decision will be final.
12. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or wilful misconduct) in connection with this Promotion or accepting or using any gift (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
13. The Promoter accepts no responsibility for any tax implications and the claimant must seek their own independent financial advice in regards to the tax implications relating to the Reward or acceptance of the Reward.
14. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.